RADCOM, Ltd. a leading provider of probe-based service assurance solutions, announced that KPN, the Netherlands’ major telecom operator, has selected RADCOM’s Omni-Q solution for end-to-end monitoring of its IMS network. KPN will deploy the distributed system, based on RADCOM’s powerful new R70 probes, to facilitate fault management, service performance analysis, troubleshooting and pre-mediation.
RADCOM develops, manufactures, markets and supports integrated probe-based service assurance solutions for communications service providers and equipment vendors. The company specializes in Next Generation Cellular as well as IMS, Voice, Data and Video over IP networks. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks.
KPN is the leading provider of telecommunications services in the Netherlands, serving customers with wireline and wireless telephony, Internet and TV services. To business customers, KPN delivers voice, Internet and data services as well as fully-managed, outsourced ICT solutions
Omni-Q’s ability to correlate network-wide sessions involving TDM, VoIP and IMS protocols in a multi-vendor environment is an important component in KPN’s rollout strategy. KPN’s new IMS platform will replace the existing SS7 technology over the next few years, making the carrier one of the first operators worldwide to adopt and deploy an operational IMS core.
KPN’s selection of RADCOM comes in the wake of a successful Omni-Q deployment to monitor its extensive residential VoIP network, which has handled more than a million subscribers to date. The experiences gained from the rollout in this network will benefit the IMS project and will also influence RADCOM’s product for IMS networks.
“Omni-Q’s deployment fits well into KPN’s strategy of ensuring service quality. RADCOM’s customer-centric attitude along with Omni-Q’s flexible architecture and comprehensive network and service monitoring solution gives us the tools and information we need to confidently roll out services over IMS. We evaluated many solutions, and Omni-Q was definitely the most advanced,” said Karl-Heinz van der Made, KPN’s Director of Service Operations.
“As a new technology, IMS poses many deployment and monitoring challenges. KPN performed an exhaustive evaluation process, and we are pleased to have come out on top, proving that our Omni-Q solution is among the most advanced,” said David Ripstein, RADCOM’s CEO. “KPN is one of the most innovative and demanding service providers in the world. We are honored to enter into this partnership and are convinced that IMS represents a major area of growth for the company.”
The Omni-Q solution is fully scalable and enables easy monitoring of all network activity. Omni-Q detects and analyzes voice, video and fax calls, and also captures and reports signaling information, quality of service metrics and perceived call quality, giving service providers crucial wide-ranging visibility into their network operations. The deployed solution includes the R70 probe, a unique monitoring and analysis tool that, in one box, meets the increasing demands of evolving network infrastructures and services.
